Shipping Policy

Protectigo Shipping Policy

At Protectigo, we believe peace of mind should be simple — and that includes shipping. That’s why we’re pleased to offer free shipping on every order, with no exceptions.

Order Processing

Once you place your order, please allow 1–3 business days for us to prepare, package, and hand it over to our shipping partners. During busy periods such as holidays, processing may take up to 7 business days. We take care to ensure everything is accurate and ready before your order leaves our facility.

Estimated Delivery Times

Delivery times vary depending on your location. Here’s a quick guide:

🇺🇸 United States: 5-8 Business Days

Please note that shipping times may be extended during holidays, peak seasons, or if customs clearance is required. We appreciate your patience during these periods.

Address Accuracy

To ensure smooth delivery, please double-check your shipping information at checkout. Inaccurate details may cause delays. If you notice a mistake, contact us at support@protectigo.com within 24 hours of placing your order. While we’ll do our best to update your details, we cannot guarantee changes after this window, as your order may already be processing.

Unexpected Delays

While we strive to deliver on time, circumstances beyond our control — such as extreme weather, courier disruptions, or customs inspections — may occasionally cause delays. Rest assured, we work closely with our carriers to minimize these issues and get your order to you as quickly as possible.

Missing or Lost Packages

If your package appears lost, delayed, or has not arrived as expected, please notify us promptly at support@protectigo.com. Once an order leaves our facility, it is in the hands of the carrier, but we will do everything possible to assist in tracking and resolving the issue.

Policy Updates

We may update this Shipping Policy from time to time. We recommend reviewing it before making a purchase to stay informed of any changes. By completing a purchase with Protectigo, you are acknowledging and agreeing to this policy.